1.1. BioQuest Solutions takes utmost care in safeguarding personal information and data that are provided by the Users at the time of visiting our website. This policy describes how we treat your general information.
2. Collecting general information
2.1. Some of the services require us to know who you are so that we can meet your needs. When you access our services, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. Without prejudice to the generality of the above, we may collect, store, and use such general information, including, but not limited to, the following kinds.
2.2. General information
2.2.2 Email ID
3.1. Information provided to us by you is voluntary. BioQuest Solutions either itself or with its Affiliates may use certain information of yours, to:
3.1.1 Supply information provided through BioQuest Solutions website
3.1.2 Send email notifications that have been specifically requested
3.1.3 Deal with inquiries and complaints made by or about you relating to our website
3.1.4 Keep our website secure and prevent fraud
3.2. We will not, without your express consent, supply your information to any third party for the purpose of their or any other third party’s direct marketing.
4. Disclosing general information
4.1. We may disclose your information to any of our employees, officers, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2. We may disclose your information to any member of our group of companies (this means our subsidiaries, our ultimate holding company, and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3. We may disclose your general information:
4.3.1 To the extent that we are required to do so by law
4.3.2 In connection with any ongoing or prospective legal proceedings
4.3.3 In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
4.3.4 To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling
4.3.5 To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that information
4.4. We will not disclose your information to any third party except in scenarios as described in section.
5. International data transfers
5.1. Information that we collect may be stored, processed, and transferred in any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
5.2. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area (the United States of America, Russia, Japan, China, Singapore, and India).
5.3. You expressly agree to the transfers of information described in this Section.
6. Retaining general information
6.1. This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of information.
6.2. Information that we process for any purpose(s) shall not be kept for longer than is necessary for that purpose(s).
6.3. Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data including the following:
6.3.1 To the extent that we are required to do so by law
6.3.2 If we believe that the documents may be relevant to any ongoing or prospective legal proceedings
6.3.3 In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
We will use reasonable efforts to respond promptly to any requests, questions, or concerns, which you may have regarding our use of your personal information.
If you have any grievance with respect to our use of your information, you may communicate such grievance to email@example.com
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